Srchtune
Support
Something not working, or a song the app cannot find? Tell us your phone model, the version of Android or iOS it runs, and what happened. We read every message.
Get in touch
Write to us
support@srchtune.com — the fastest way to reach Srchout Software about anything in the app.
Installing
How do I install it?
From Google Play or the App Store once it is listed there. You can also download the APK directly: open it on your phone and allow installation from your browser when Android asks.
Android says it will not install the APK
Android blocks installs from a browser until you allow it. When the warning appears, open settings from the prompt and permit your browser to install unknown apps, then tap the downloaded file again.
Your library
Some of my songs are missing
Srchtune plays the audio files on your device, so a song has to be stored on the phone before it can appear. If a file is there but the app does not list it, check that you granted access to music and audio, then pull down to rescan. Files in formats your phone cannot decode will not appear.
The artwork for my song is wrong or missing
Artwork comes from the file itself where it has any, and from our catalogue where it does not. If a cover is wrong, tell us the song and artist and we will correct the catalogue entry.
Permissions
Why does it ask for the microphone?
Only for the party lights. Android gives an app the audio visualiser only if it holds the microphone permission, and the visualiser is what lets the flash pulse in time with the track. The audio is analysed on your phone as it plays — nothing is recorded or sent anywhere, and the app does not listen to your surroundings.
Refuse it and everything except the beat-reactive lights still works. The privacy policy lists every permission and what it is for.
Accounts and data
Do I need an account?
No. Srchtune has no account, no sign-in and no profile. There is nothing to create and nothing to delete — your playlists, history and settings live on your phone, and uninstalling the app removes them.
How do I delete my data?
Uninstall the app. Everything it stores is on your device, so removing the app removes it. What the app sends to analytics and advertising services, and how to limit it, is set out in the privacy policy.
Advertising
How do I stop the advertising?
The app is free and paid for by advertising, so the ads cannot be switched off. You can limit how they are personalised: Android — Settings → Privacy → Ads; iOS — Settings → Privacy & Security → Tracking. In the EEA, the UK and several US states you can also change your consent choices from inside the app.
The catalogue
A singer or album is missing, or the details are wrong
The catalogue on this site is compiled from public sources and is still filling up. Tell us what is wrong at support@srchtune.com and we will correct it.
I hold rights in something shown here
Write to support@srchtune.com with enough detail to identify the material and we will remove it promptly. The terms of use set this out.